Compré un libro electrónico a Casa del Libro.com. Mi experiencia fue un completo desastre. He perdido tiempo, dinero y paciencia.
I bought an eBook to Casa del Libro.com. My experience was a complete disaster. Lost my time, my money and my patience.
José Ignacio – I am sorry to hear about this! So frustrating! But thanks for sharing. It’s good to know about sites that do not provide good customer service.
Thanks Margot. I’ve just find out mine it’s not the exception with Casa del Libro customer service. It seems to me they don’t know how to handle their customer’s relationship via the Internet. If they don’t know the rules they should not play the game.
Very well put
Estos se creen que basta poner una página web y el catálogo de los libros que tienen…
Como bien dices, si no sabes manejarte en Internet mejor no lo intentes.
Saludos!
Razón llevas. Y algunos todavía se preguntan por qué otros lo consiguen.
What an annoying experience. This is exactly why I keep returning to a few internet shops even if I might be able to save a few pence in other places.
They can fool me once, Dorte. But they won’t remain in business for long.